Board Thread:Ask the Staff/@comment-26481727-20150623110114/@comment-26121490-20150623112303

Does it say why it won't work? Did you check to make sure the filesize is <= 500 KB (that is VERY small, fyi)? Also, any animated .gif files will not work (I'm not sure about static .gifs, though). Most often, you will need a .jpg or .bmp file, as most other filetypes will take too much space even for seemingly simple images. If your desired picture is one of these, you can easily open the image with Photoshop or even MS Paint and save it as a .jpg or .bmp. This would significantly reduce the filesize.